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Upgrading

How to Upgrade Permanent Licenses

1 - Confirm upgrade protection

Check that you have valid Upgrade Protection at: My Account

 

2 - Download

Then download the latest version of neatComponents from this link: 

Download ]

 

3 - How to Install

Save the file to your server*. Once the file is downloaded, simply double-click to execute the file, and it will upgrade your installation.

* Choose somewhere where it can remain (which means your Desktop may not be the most convenient place).

Don't move, rename or delete the file once you have run it, as it will be referenced again (to do a transparent uninstall) when you perform an upgrade next time.

There is no need to manually stop services or anything - just double-click the file that you saved.

Then, follow any dialog prompts from the installer.

There will be a long pause after you execute the file while the upgrader closes your running service and reviews your current settings.

The upgrade process will then start automatically.

 


After upgrading - 'clearing the browser cache'

Your web browser will cache the configuration dialogs used in neatComponents settings. After upgrading you should clear your browser cache to update these files. The method is similar in all browsers.

Close all open windows, and then open your browser but before logging into your site  - clear the browser cache.

Internet Explorer

Select Internet Options then

General | Browsing History - [Delete]

and select only [x] Temporary Internet files and website files

Chrome

Select the tools menus 

 Settings | Privacy | Clear browsing data

and select only [x] Cached images and files

Firefox

Use 'ctrl + shift + delete' to open the Clear All History dialog and select only the Cache.

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